Wavenet AUP (Acceptable Use Policy)

As a provider of Internet access, web page hosting and other Internet-related services, Wavenet offers its customers (also called subscribers) the means to acquire and disseminate a large amount of public, private, commercial and non-commercial information.

Wavenet knows that the Internet allows a forum for open and free discussions, however, when there are commercial interests, Wavenet reserves the right to take certain corrective and preventive actions. To protect these interests, Wavenet has developed an Accepted Use Policy (“AUP”), which explains certain points developed in the contracts with each client and tries to be a guide to the rights and obligations of the clients that use Wavenet services . This AUP will be constantly reviewed and the Client will find it available at www.wavenet.com, where it constitutes the client's acceptance of these additional changes in the AUP.

An important aspect of the Internet is that nobody owns or controls it. This fact greatly influences the degree of openness and value of the Internet but also leaves many points in the opinion of the Internet user himself both by the senders and the recipients of information.

When subscribers obtain information through the Internet, they must keep in mind that Wavenet cannot monitor, verify and guarantee the quality of information that users can receive. For this reason, the user must have the capacity to judge in relation to said information, while at the same time it must be prevented from any type of material issued on the Internet that is sexually explicit or highly offensive. Therefore, Wavenet cannot accept any responsibility to its clients for the results of offensive, illegal or unwanted communications.

When customers issue information over the Internet, they must take into account that Wavenet cannot review, edit, censor or take responsibility for any type of information that its customers can create. When users broadcast information on the Internet, they have the same rights and obligations as other authors with copyright and their possible infringements, defamation,…. In this sense, by circulating this information through the Wavenet network, it can reach a large number of people, including Wavenet customers or not. For this reason, it will be understood that customers have violated Wavenet's acceptable use policy and the Service Contract when customers perform the following actions considered as prohibited:


Send unsolicited email and / or unsolicited commercial messages over the Internet (called "spamming"). It is not only because of the negative impact that it may have on the consumer towards Wavenet, it can also overload the Wavenet network, so that the service offered to the client cannot be offered in full quality conditions. In the same way, keeping an SMTP gateway open is prohibited. When a complaint is received Wavenet has the power to determine whether or not it meets the characteristics that violate the rules or determine that Spamming has been performed.

Those customers who violate this prohibition, will suffer an immediate suspension in the operation of the service, for terms not less than 72 hours, and must pay a fine of $ 300 + VAT to Wavenet, as a penalty for breach of contract.

Targeted Domains

The use of targeted domains, or redirects, by means of redirection codes, is not allowed to simulate the hosting of different sites under a service that only includes a Web site. Those redirects, detected, are used for this purpose, will be removed from our DNS servers immediately.

Intellectual Property Violations

This includes any activity that infringes or fraudulently seizes the property rights of others, including copyrights, trademarks, trade names, trade secrets, software or applications and patents owned by natural or legal persons or any other type of entity.

Also any activity that infringes rights to privacy or publicity or any other personal right of others. Wavenet is required by law to block access to customer content that violates the above. It is also a Wavenet policy to terminate the privileges that customers may have which repeatedly violate intellectual property laws.

Obscene Language and Materials

By using the Wavenet network to issue, promote, store, display any type of information with child pornography or obscene language or material, Wavenet is required by law to notify the legal agencies of such publication so that it is immediately withdrawn and actions taken. legal.

Defamatory or abusive language

Use the Wavenet network to transmit or download defamatory, abusive or threatening language.

Message headers

Badly represented message headers that are used to hide the true content of the message.

Unauthorized or illegal access to other computers or networks - Access illegally or without authorization to computers, accounts, or networks belonging to another party, or attempt against security systems of other systems (known as "hacking"). In general, any activity that can be considered as a system penetration.

Distribution of Viruses over the Internet, Trojan Horses or any other type of Destructive Agent

Distribute information about virus creation, Trojan horses, mailbombing, pinging or any other type of electronic attack agent. As well as activities that interfere with the possibility of others using the network or connecting to the network, system, service or equipment.

Facilitate the violation of the AUP

Promote, transmit or make possible any type of application, program, product, service or software that has been designed to violate this AUP, including facilitating the use of mass email (spam) in any of its forms.

Export Violation Control

Export encrypted software over the Internet.

Network Groups

Wavenet reserves the right not to accept submissions from newsgroups when it is known that these messages violate the AUP.

Other illegal activities

Any activity considered illegal, including the promotion, transmission or making possible any type of fraudulent business.

Other activities

Any other type of activity that Wavenet could determine as contrary to its customers, reputation, good work or relations with third parties.

As already mentioned, the responsibility to avoid activities contrary to the AUP is the first responsibility of the client. Wavenet, as usual practice, will not monitor the communications of its customers to ensure compliance with this policy or with current legislation at all times.

When Wavenet detects any activity that violates any of these points, it will take actions to stop such activities, including without limitation, removing information, closing a web page, blocking offensive transmissions via filters, denying access to the Internet or any other action that may occur. determine appropriate.

Wavenet knows that many of its customers are in turn Internet service providers and that much of Wavenet's customer information can be generated by these customers' customers. Wavenet does not force its customers to monitor or censor communications or web pages created by their customers. Wavenet has the right to take action directly against a client of a Wavenet client.

Likewise, Wavenet can take actions against its client for reasons originated by its clients. In this same sense, Wavenet warns that customers offering Internet services should cooperate in these measures taken. Failure to cooperate with these measures taken by Wavenet will be considered a violation of the AUP.

Wavenet is aware of the privacy of online communications and web pages. In general, the Internet is not less or more secure than other forms of communication including mail, facsimiles and voice telephony since almost everything can be intercepted. As a precautionary principle, Wavenet insists on warning its customers to assume that their online communications are insecure. Wavenet cannot assume responsibility for data transmission.

Wavenet will not intentionally control private email sent or received by its customers unless required by law, legal authorities or when public safety may be affected. Wavenet can, however, automatically control its service to determine if resources are operating satisfactorily. Likewise, Wavenet may disclose information about a client, a transmission made from the Wavenet network, a web page to comply with a court order, summary, regulation, or government request.

Wavenet assumes no obligation to inform its client that such information has been disclosed and that no obligation may become a prohibition if the law so determines. Finally, Wavenet may disclose customer information or information transmitted through its network when necessary to protect Wavenet and others from fraudulent actions.

Wavenet expects that its customers who provide Internet services to others will fully comply with all applicable laws regarding privacy. A violation of a customer in compliance with these laws will violate Wavenet's policy.

Finally, Wavenet wishes to emphasize that by accepting the Service Contract, customers will indemnify Wavenet for any breach of the Wavenet Contract, law or policy and that results in a loss or claim against Wavenet by a third party. This means that if Wavenet is sued for a client action, he must pay all damages to Wavenet plus court costs and attorneys' fees.

Hopefully, this AUP will help clarify the obligations of Internet users, including Wavenet and its customers as responsible members of the Internet. Any suggestion, complaint or complaint of the violation of this AUP should be sent to abuse@wavenet.com.

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